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How 77tk Handles Your Personal Information

Your account data stays with us for one reason — to keep your 77tk experience running smoothly across every device you use. Access and eligibility depend on your local law and the regions where our service is available.

Account Data ProtectionbKash, Nagad, Rocket PrivacyMobile-First SecurityYour Right to Request Changes
77tk How 77tk Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security Your account is protected by password hashing and OTP verification on login. We flag unusual access attempts and can lock your account while we investigate.
Cookie and Tracking Controls We use session cookies to keep you logged in across your phone and browser. Non-essential tracking cookies can be declined through your browser or our consent prompt.
Data Retention We keep your account and transaction records for as long as required by the laws of your eligible region. Once that period ends, data is deleted or anonymised.
Requesting Changes You can request a copy of your data, ask us to correct inaccurate details, or request deletion by contacting support. We will confirm receipt and act within the required period.
PRIVACY CONTACT

Reach Us About Your Data

Team online

Email Support

Send your data access or deletion request to our support email. We aim to respond within the timeframe required by applicable regulations in your region.

Live Chat

Open the chat window from your account dashboard to speak with our team about a privacy concern. Available during our published support hours.

Account Settings

Some data preferences — like marketing communications and cookie consent — can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy

We collect your name, contact details, and the information needed to verify your identity and process transactions through bKash, Nagad, or Rocket. We collect only what is necessary.

We share data only with payment processors handling your transactions and where required by law. We do not sell your personal information to advertisers or unrelated third parties.

We retain records for the period required by the regulations applicable to your eligible region. After that period, your data is deleted or anonymised in line with our retention schedule.

Yes. Contact our support team by email or live chat with your request. We will verify your identity and provide your data within the timeframe required under applicable law.

Send a deletion request through our support email or live chat. We will confirm receipt, process the request, and notify you once complete, subject to any legal retention obligations.

Yes. Payment transaction records are stored securely and shared only with the relevant payment processor to complete your deposit or withdrawal. They are not disclosed to other parties.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.